Engagement Manager


We are seeking an Engagement Manager to join a fast-growing primary marketing research team. This mid-level research position will lead all phases of both qualitative and quantitative research projects in support of solo marketing research initiatives and larger consulting engagements.

Position Responsibilities

  • Project Management: Lead all phases of research project and analysis, including; questionnaire design, data collection oversight (domestic and international), data processing, analysis and presentation development, staff assignments and coordination of tasks, etc. Collaborate on consulting projects as assigned and as needed.

  • Client Management: Manage client relationships and serve as the point of contact. Aid in proposal development and study design, including sample frame and appropriate methodology.

  • Business Management: Identify sales opportunities with existing clients.

  • People Management: Manage, mentor and develop assigned staff.

  • Others: Serve as a point of contact on PMR related inquiries by internal and external parties; Promote the PMR expertise internally; Perform other related tasks as assigned.

Position Requirements

  • Education:

    • Bachelor’s degree required. Advanced degree preferred.

  • Work Experience:

    • Minimum of 5-8 years direct supplier side pharmaceutical marketing research experience

    • Hands-on experience with design of questionnaires, analysis of data and creation of presentations related to pharmaceutical marketing research projects

    • At least 3 years of project, people and client management experience required.

Other Skills:

  • Well-developed knowledge of a wide range of custom marketing research methodologies to applied to vary business needs, including forecasting, positioning, product development, pricing and tracking studies

  • Experience in moderating qualitative interviews

  • Knowledge/experience in a broad range of quantitative and qualitative methodologies

  • Well versed in pharmaceutical industry including global healthcare systems

  • Advanced computer sills including, Excel, PowerPoint and other business- related software. SAS skills a plus

  • Strong analytical and problem-solving skills

  • Excellent written and verbal communication skills

  • Strong data visualization and slide development skills

  • Solid business acumen and marketing orientation

  • Strong work ethic with a desire to exceed expectations

  • Demonstrated ability to multi-task across multiple projects