Account Manager/Director
What You'll Do:
Drive business development and pipeline development activities with biopharma customers from qualification, proposal, to close.
Anticipate customer questions; uncover customers’ unique needs; and lead the representation of company platform offering across clinical, regulatory, medical, and commercial departments within biopharma.
Collaborate with the marketing team and leverage marketing materials to qualify leads into sales opportunities.
Lead proposal strategy and development in collaboration with the Head of Commercial team to ensure client needs are addressed and pricing is appropriate.
Maintain close relationships with customer success team to identify new opportunities for account growth.
Work cross-functionally with product, research marketing, engineering, operations teams within Company to translate learnings and requests from customers into opportunities to develop our platform.
Record and track all opportunities in Company CRM platform to ensure accurate assessment of the pipeline by product, stage, ARR and closed opportunities.
Who You Are:
You're an individual with a passion for the healthcare industry, an analytical approach to problem solving, and an innate strength for building relationships. You should be highly motivated to make a meaningful impact on the lives of rare disease patients and the drug development system as a whole. You're a kind, self-starting, and collaborative problem-solver who seeks and gives candid feedback.
7-10 years of experience in customer-facing roles of increasing responsibility, delivering products, services, or analyses to biopharma companies.
A track record of success in developing long term business relationships with biopharma companies and experience owning customer relationships.
Top performer with a history of being a leader in terms of total sales and quota attained on an annual basis.
Juggle many different priorities, have a start-up mindset, and enjoy a fast-paced environment.
Excellent written and verbal communication, with strong listening skills.
Agility to work across and develop relationships with diverse, cross-functional teams
You are proactive, comfortable with ambiguity, and can strategically “see around corners” when learning from customers.
What you will gain:
Work for an organization that has a mission like no other.
Experience a true team atmosphere that works for a cause.
Be part of the dedicated rare disease community.
Enjoy a company where everyone rolls up their sleeves to find the right solution.
Generous compensation plan, benefits and company equity